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Practical Salesforce guides written by certified consultants, developers and architects: platform development, custom integrations, Agentforce and AI, data migration, release management and admin best practices.

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101 articles

Latest Salesforce articles — page 6

Salesforce Experience Builder SEO settings panel showing the Generative Engine Optimization toggleHow to's

How to Use GEO in Salesforce Experience Cloud

SEO is not dead, but it has a new layer on top of it. Spring '26 added Generative Engine Optimization to Salesforce Experience Cloud — a single toggle in Experience Builder that tells AI engines like ChatGPT, Perplexity, and Gemini how to r…

Salesforce Spring 26 migration timeline from Connected Apps to External Client AppsArticles

Connected Apps Are Being Retired in Salesforce

Starting with Spring '26, Salesforce disabled the creation of new Connected Apps by default across all orgs. Your existing ones still work for now.But the direction is clear: External Client Apps are the future, and the clock is running.Thi…

Three-phase Salesforce setup roadmap for SaaS companies from first lead to automated renewalsArticles

Salesforce Setup Roadmap for SaaS Companies

Setting up Salesforce for a SaaS company is not the same as setting it up for a real estate agency or a professional services firm. Subscriptions, trials, renewals, MRR, none of that exists in a default Salesforce org. Getting it right mean…

PLG funnel from trial signup to closed-won opportunity in SalesforceArticles

How to Find Your SaaS PQL in Salesforce

Product-led growth gets talked about as a marketing strategy. It is actually a data strategy. The moment a user signs up for your free trial, they start telling you exactly how likely they are to pay, through every click, every feature they…

Salesforce automation for SaaS — ten workflow building blocks for revenue teamsArticles

10 Salesforce Automations Every SaaS Team Should Have

Salesforce is not magic. Out of the box, it is a database with a nice interface. What makes it actually useful for a SaaS company is the layer of automation built on top of it .

Salesforce pipeline accuracy — phantom deals and real pipeline for SaaS teamsArticles

Salesforce Pipeline Accuracy For SaaS Companies

Your Salesforce pipeline shows $400K. Your actual closeable pipeline is probably closer to $180K.That difference is not a forecasting error. It is a structural problem that most SaaS teams at the 20 to 50 person stage have — and most do not…

Salesforce CRM for SaaS startups — pipeline and lead management dashboardArticles

Salesforce CRM for SaaS startups

Salesforce CRM for SaaS startups turns scattered inboxes into a working sales system. Stop losing deals to spreadsheets. Set up in two weeks.

Salesforce customer success health and renewal dashboardArticles

Customer Success Operations Inside Salesforce

Every CS team has a version of the same problem. The renewal is in six weeks, the CSM has a feeling about it, and that feeling is not in the CRM. When the feeling turns out to be wrong, there is no record of what was missed or why. And next…

Salesforce release readiness checklist for executivesArticles

Salesforce Release Readiness Playbook

Three times a year, Salesforce updates every org on the planet. Most of the changes are invisible. Some are not. The ones that are not tend to surface in the worst possible way: a sales rep cannot save a quote, a service case stops routing,…

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