Task management
Create, assign and track tasks with due dates, so work is finished on time and ownership is always clear.
Free Salesforce app on AppExchange
True Task Tracker: task management app built into Salesforce
True Task Tracker is a free Salesforce AppExchange app for task management. Create, assign and track tasks with due dates, tags, files and comments, all inside Salesforce. Your team sees what is due and who owns it, without switching to a separate project tool.
FreeInstall from AppExchange
5.0 / 5Rating from 13 reviews
Real-timeUpdates and notifications
0Org limits used
Why teams switch
Tasks managed outside Salesforce get lost between tools
When tasks live in email, chats and a separate project tool, deadlines slip quietly. Managers chase updates in meetings, files sit in inboxes, and nobody can see the full picture next to the client record.
| Capability | Email, chats and separate tools | True Task Tracker |
|---|---|---|
| Where tasks live | Outside the CRM | Inside Salesforce |
| Creating a task | Switch to another app | Inline, from the main page |
| Prioritising | Ad hoc | Customisable tags and editable columns |
| Deadlines | Easy to miss | Due dates on every task |
| Status updates | Status meetings and pings | Real-time notifications |
| Files and comments | Scattered across email | Attached to the task |
| Change history | — | Detailed activity log |
| Salesforce org limits | — | Apps, tabs and objects do not count |
| Price | Often a separate subscription | Free |
Main features
True Task Tracker features: everything your team needs to manage tasks in Salesforce
Customisable organisation
Use flexible tags to prioritise and categorise tasks, and edit the columns to match your process.
Real-time collaboration
Get instant alerts when tasks change, attach files and comment, so the conversation stays with the task.
User-friendly interface
Move tasks with drag and drop and create new ones inline from the main page.
Activity log
See a detailed history of changes on every task: who changed what and when.
Experience Cloud ready
Compatible with Community Builder, so you can bring tasks to partners or customers in your portal.
Demo video
See True Task Tracker in action
A short walkthrough of creating, organising and tracking tasks inside Salesforce.
Who it's for
Three teams that get the most out of True Task Tracker
Sales, service and delivery teams use it when tasks need to sit next to the deal, case or client they belong to.
Sales teams
Keep follow-ups and deadlines next to the deal, so managers see missed tasks without checking a separate tool.
How it keeps deadlines visible →Service and support
Break cases into tasks, assign them across the team and keep files and comments in one place.
Project and delivery teams
Run day-to-day work on a board inside Salesforce, with tags, columns and due dates that match your process.
Getting started
How to install True Task Tracker in three steps
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Install from AppExchange
Open the listing, click Get It Now and install the package into a sandbox or production org.
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Set up your board
Create tags and adjust the columns so the board matches the way your team works.
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Start assigning tasks
Create tasks inline, assign owners and due dates, and let notifications keep everyone up to date.
Free True Task Tracker setup guide
A step-by-step PDF that walks your admin through installing True Task Tracker and every feature in it. Leave your email and we will send it to you.
Reviews
What Salesforce teams say
FAQ
Questions about True Task Tracker
What is True Task Tracker?
True Task Tracker is a free Salesforce app by TrueSolv for task management. Teams create, assign and track tasks with due dates, tags, files and comments on a drag-and-drop board inside Salesforce, with real-time notifications and an activity log. Its apps, tabs and objects do not count against your org limits.
Is True Task Tracker free?
Yes. The app is free on AppExchange.
Does it count against our Salesforce org limits?
No. The app's apps, tabs and objects do not count against your org limits.
Where are our tasks stored?
In your own Salesforce org. The app is a managed package that installs in your org and receives automatic upgrades.
Can we attach files and comment on tasks?
Yes. Files and comments are kept on the task, and the team gets real-time notifications about changes.
Can we customise how tasks are organised?
Yes. Use tags to prioritise and categorise tasks, and edit the columns to match your process.
Does it work in Experience Cloud?
Yes. The app is compatible with Community Builder.
Who should install it?
A Salesforce administrator with permission to install packages. We recommend installing in a sandbox first, then in production. The setup guide covers each step.
Learn more
Learn more about task and time management in Salesforce
Task tracker that keeps deadlines visible
Keep tasks, due dates and priorities on the deal or case record.
Read the article →Time tracking app for teams who bill by the hour
Pair tasks with time tracking using True Time Tracker.
Read the article →TrueSolv blog
Salesforce guides, tips and product updates from our team.
Visit the blog →
Need a custom app?
We build Salesforce apps for our own AppExchange listings, and for clients
The team behind True Task Tracker has 15+ years of Salesforce experience and 150+ delivered projects. If an off-the-shelf app does not fit your process, we can extend this one or build a new one.
- Custom Apex, Lightning Web Components and Flow
- AppExchange packaging and security review
- Integrations with your existing systems
Other TrueSolv apps
We're here to help
Questions about installation or setup?
Install the app for free, get the setup guide, or book a 30-minute call and our team will help you configure it for your org.